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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zion Tran

Zion Tran

May 23, 2026

5  out of  5
rating by Zion Tran
"Thank you so much Karissa Melendez! I’m was very informed about all the different coverage options available, and was able to get a great deal! Certainly better coverage options than all the other insurance companies I’ve looked around at by far."
We responded:
"Hi Zion—thank you so much for taking the time to share your feedback about Paul Howell State Farm. We’re truly glad Karissa Melendez was able to walk you through the different coverage options and help you find a great deal. It means a lot to hear you felt well-informed and that you were able to secure better coverage than other insurance companies you looked at. If you ever need help reviewing your policy, adjusting coverage, or getting new quotes in the future, we’re always here to help. — Paul Howell State Farm"
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Jar Gregory

May 22, 2026

5  out of  5
rating by Jar Gregory
"We are fortunate to have bought a new used car. Brynn was very helpful and professional in switching the coverage for our vehicles. She kept our long time benefits active in a seamless and efficient way. Quick and transparent. Thank you Brynn and everyone at the Paul Howell team for taking great care of all our insurance needs. They care for us like family and that’s why we have been working with State Farm for almost four decades. Thanks yet again."
We responded:
"Thank you so much for your thoughtful review of Paul Howell State Farm. We’re thrilled to hear that Brynn was able to help you smoothly switch your coverage when you purchased your new used car. It’s great to know you felt Brynn was helpful, professional, quick, and transparent, and that your long-time benefits were kept active in a seamless, efficient way. At Paul Howell State Farm, we’re here to make it easy to update auto insurance and ensure your coverage stays aligned with your needs. Thank you again for your loyalty—almost four decades means the world to us. We appreciate you trusting our team with all of your insurance needs, and we look forward to continuing to take great care of you “like family.” — Paul Howell State Farm"
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Carrie Flint

May 20, 2026

5  out of  5
rating by Carrie Flint
"Brynn was awesome to work with! I needed to remove a vehicle that was in an accident and a total loss and add a new vehicle. She responded quickly and made the process seamless and easy. Thanks Brynn!"
We responded:
"Thank you for your fantastic review! We're so glad Brynn could assist you quickly and make updating your policy after the accident smooth and hassle-free. At Paul Howell State Farm, we strive to provide prompt and seamless service to help you through every step of your insurance needs. We appreciate your trust and look forward to supporting you in the future!"
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Dominick Anderson

May 20, 2026

5  out of  5
rating by Dominick Anderson
"Tru has been amazing to work with! She's always kind, knowledgeable, and willing to explain everything in detail! Can't recommend her enough!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Tru provided you with kind, knowledgeable, and thorough service. At Paul Howell State Farm, our team is dedicated to offering clear explanations and exceptional support to help you make informed insurance decisions. We truly appreciate your recommendation and look forward to assisting you again!"
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Jacquelyn Brown

May 20, 2026

5  out of  5
rating by Jacquelyn Brown
"Brynn was great, she worked with me when I wanted updates to my quotes and was very professional."
We responded:
"Thank you for sharing your positive experience! We're glad Brynn was able to assist you professionally and provide timely updates to your quotes. At Paul Howell State Farm, we’re committed to delivering personalized and reliable insurance services to meet your needs. We appreciate your trust and look forward to helping you again!"
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Carissa Bartleson

May 20, 2026

5  out of  5
rating by Carissa Bartleson
"Amazing customer service from Brynn!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brynn provided you with amazing customer service. At Paul Howell State Farm, we pride ourselves on delivering exceptional support to every customer. We look forward to serving you again soon!"
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Devon Jaynes

May 19, 2026

5  out of  5
rating by Devon Jaynes
"Beyond friendly get right to the point and a great person just like a good neighbor"
We responded:
"Thank you for your kind words! We’re proud to offer friendly, straightforward service that makes you feel right at home—just like a good neighbor should. Our team is dedicated to providing efficient, trustworthy support to help you every step of the way. We appreciate your feedback and look forward to continuing to serve you with the same great care and professionalism! Paul Howell State Farm"
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Baylee Johnson

May 19, 2026

5  out of  5
rating by Baylee Johnson
"Working with Brynn is literally the best! Feels like you’re just talking to a friend, she makes everything so easy and comfortable. Her follow up game goes hard, keeps me right on track with anything I need! Thanks guys!"
We responded:
"Thank you so much for your amazing feedback! We’re thrilled to hear that working with Brynn felt so natural and comfortable—our goal is always to provide a friendly, supportive experience. Brynn’s dedication to excellent communication and consistent follow-up truly sets her apart, and we’re glad it helped keep you on track. If you’re looking for a professional who combines expertise with a personal touch, Brynn is the perfect choice. Thanks again for your kind words and for choosing us! Paul Howell State Farm"
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Stephan Everts

May 15, 2026

5  out of  5
rating by Stephan Everts
"I recently needed to update my auto policy and had a wonderful experience working with Brynn. She was incredibly friendly from the start and made what can sometimes feel like a stressful process completely painless. Brynn handled everything quickly and efficiently, getting my policy updated without any hassle."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brynn provided you with friendly, efficient service and made updating your auto policy a hassle-free experience. At Paul Howell State Farm, we strive to make insurance simple and stress-free for all our customers. If you ever need assistance with your auto policy or any other insurance needs, don’t hesitate to reach out. We appreciate your trust and look forward to serving you again!"
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Janet Zelnick

May 13, 2026

5  out of  5
rating by Janet Zelnick
"Went on a long (and really fun) road trip and Paul and his group helped us to have peace of mind with inexpensive extra coverage on our Roadsurfer Couples Coup Rental in case there was loss of use of the RV. They answered any questions we had. Great group to work with. They’re on our Christmas card list."
We responded:
"Thank you so much for sharing your wonderful review and the fantastic pictures from your recent road trip! We’re thrilled that our team could provide affordable extra coverage and peace of mind during your adventure with the RV rental. It’s great to hear we were able to answer all your questions and help make your trip worry-free. We truly appreciate your trust and kind words, and we look forward to supporting you on many more memorable journeys. Safe and happy travels from everyone at Paul Howell State Farm!"
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Randy Stewart

May 13, 2026

5  out of  5
rating by Randy Stewart
"State Farm is always wonderful to work with! Paul Howell and his office staff are always more than friendly and helpful whenever anything is needed. Recently, I misplaced my updated insurance card for my car. I was going on a long trip and thought I better get copies to put in my glove department. I emailed their office and quickly got a response back with my insurance cards that I needed! They are always responsive!"
We responded:
"Thank you for your kind words and continued trust in Paul Howell State Farm! We’re so glad to hear that our team could promptly assist you with your insurance card before your long trip. Providing friendly, helpful, and responsive service is our top priority, and it’s wonderful to know we’re meeting your expectations. We appreciate you choosing Paul Howell State Farm for your insurance needs and look forward to supporting you whenever you need us. Safe travels on your journey!"
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Ramces Fernandez

May 13, 2026

5  out of  5
rating by Ramces Fernandez
"Not working for us. Their audit for workers comp came in we filled out the form and they are now requesting 12k to be paid in full. It’s a bit much. The guy from State Farm keeps calling and harassing me. I call to speak with Paul Howell but he’s no where to be found. I would recommend looking somewhere else. Updating my original review. Years ago I left one star after getting put on an audit over something that, frankly, didn't sit well with me. That part still happened — but the rest of the story matters too. On the personal side, their team has been 100% on top of things. Every time I've needed something non-business related, they've handled it. Their rates are genuinely competitive, which is part of why I've stuck around. What stands out most: even after the issues I had with them, they've never treated me differently. If anything, they go out of their way to make sure I'm okay. The staff gives real attention, and that counts for a lot. Paul himself isn't really in the picture day-to-day, but the people he's built around him more than make up for it. Bumping this up."
We responded:
"Thank you for updating your review and for your kind words about our team! We’re glad to hear we’ve been able to support you well despite the initial audit concerns. While I may not be involved in every day-to-day interaction, I’m actively working behind the scenes alongside our skilled team—focusing on financial services, complex claims, and overall management to ensure you receive the best service possible. We truly appreciate your trust and look forward to continuing to serve you. Please feel free to reach out anytime! — Paul Howell, Paul Howell State Farm"
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Elize Pinto

May 13, 2026

5  out of  5
rating by Elize Pinto
"I love the Paul Howell State Farm branch. Everyone I've spoken to is clearly knowledgeable, professional, and enjoys their jobs. Insurance is inevitably an annoying adult task. The team at PHSF make it almost fun. I recently worked with Brynn, who is AWESOME. She helped my husband and I combine policies seamlessly."
We responded:
"Thank you for your wonderful review of the Paul Howell State Farm branch! We’re delighted to hear that our knowledgeable and professional team made your insurance experience smooth and enjoyable. At Paul Howell State Farm, we pride ourselves on providing excellent customer service and expert guidance for all your insurance needs. We’re especially glad that Brynn could help you and your husband seamlessly combine your insurance policies. If you’re looking for reliable insurance agents who make managing auto, home, and other insurance policies easy and stress-free, please don’t hesitate to contact us. We appreciate your trust in Paul Howell State Farm for your insurance solutions!"
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Ramer Gadon

May 11, 2026

5  out of  5
rating by Ramer Gadon
"Chantel is so accommodating and so patient with our needs. Kudos"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chantel was accommodating and patient in meeting your needs. We truly appreciate your feedback and look forward to serving you again! - Paul Howell State Farm"
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John Wallet

May 6, 2026

5  out of  5
rating by John Wallet
"I needed to add a policy for an out of state vehicle and Chantel knocked it out for me. She was quick and thorough. It was nice to have something like this handled easily and in one phone call."
We responded:
"Thank you for the great review! We’re so glad Chantel was able to make the process of adding your out-of-state vehicle quick and easy. Providing thorough service and taking care of things efficiently in one call is exactly the experience we strive for. We truly appreciate your trust in our office and your kind words about Chantel! - Paul Howell State Farm"
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Sydnie Wood

May 4, 2026

5  out of  5
rating by Sydnie Wood
"This team is amazing! Brynn let me be real with her and she connected in a way that made me feel heard! All the stress was taken off my plate!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brynn was able to connect with you and make you feel heard. Taking the stress off your plate is exactly what we strive for. We truly appreciate your trust and look forward to supporting you again in the future! - Paul Howell State Farm"
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William Lyman

May 1, 2026

5  out of  5
rating by William Lyman
"I was looking around for a better price and Chantel was able to get us a way better price. Thank you so much."
We responded:
"Thank you for sharing your experience! We’re glad Chantel was able to help you find a better price. It’s our goal to provide great value along with excellent service. Please don’t hesitate to reach out if you need anything else—we’re here to help! - Paul Howell State Farm"
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Bruno G

May 1, 2026

5  out of  5
rating by Bruno G
"Brynn is awesome and helpful, explains things very well."
We responded:
"Thank you for your kind words! We’re so glad to hear that Brynn was helpful and explained everything clearly. Providing excellent service and making sure you understand your coverage is very important to us. If you ever have any more questions about your motorcycle insurance or anything else, don’t hesitate to reach out! - Paul Howell State Farm"
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Taud Olsen

May 1, 2026

5  out of  5
rating by Taud Olsen
"Wonderful customer service! The absolute best!!! I really am in good hands!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear you feel well taken care of — providing the best customer service is what we strive for every day. It’s a pleasure to have you with us, and we’re always here whenever you need us! - Paul Howell State Farm"
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Joy Griffin

May 1, 2026

5  out of  5
rating by Joy Griffin
"We were referred to Paul Howell’s office by a friend, and we couldn’t be happier. The first person who provided amazing service was Ashton. He signed us up for home, auto, and liability insurance and the rates are excellent. We also signed up for the Drive Safe & Save program and our auto insurance went down at renewal. We experienced a significant homeowner claim just two weeks after signing, and everyone at this office has been incredible. Tru was always helpful when calling in. Issac researched and answered several questions when I needed clarification, and Karissa is the customer service representative that helped us so much during the claim process. Her responses to questions were timely, and she kept my adjuster on task. She is the go-to person. Thank you Paul for hiring a team with excellent customer service skills."
We responded:
"Thank you so much for sharing your experience and for your kind words about our team! We’re delighted to hear that Ashton, Tru, Issac, Karissa, and the entire office were able to provide you with excellent service and support—especially during a challenging homeowner claim. It’s our goal to make insurance straightforward and stress-free for our clients, and your feedback truly means a lot. We’re grateful for your trust and look forward to continuing to serve you in the future! - Paul Howell State Farm"
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Keaton Gerrard

May 1, 2026

5  out of  5
rating by Keaton Gerrard
"The team here is fantastic. They are quick to respond, fun to talk to, and they KNOW what they are talking about. It's a great atmosphere in the office and they provide top notch service. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team and enjoyed the atmosphere in our office. Providing top-notch service and knowledgeable support is our priority, and your recommendation means a lot to us. We look forward to assisting you again in the future! - Paul Howell State Farm"
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Arianne Gammon

April 30, 2026

5  out of  5
rating by Arianne Gammon
"As I have only been with State Farm for a year, I have absolutely loved State Farm. Every time I talk to anyone on the phone they are always pleasant, patient, and delightful. Thank you so much State Farm!"
We responded:
"Thank you for your kind words and for being a valued member of the State Farm family! We’re delighted to hear that your experiences with our team have been positive and that we’ve been able to assist you so well. We look forward to continuing to serve you! - Paul Howell State Farm"
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Jazmin Valencia

April 30, 2026

5  out of  5
rating by Jazmin Valencia
"Karissa was so awesome to work with! She took the time to help me and my family to get insurance and explained everything in a great way !"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Karissa was able to assist you and your family and made the process clear and easy. We appreciate you choosing us! - Paul Howell State Farm"
Profile photo of Tate Zwahlen

Tate Zwahlen

April 30, 2026

5  out of  5
rating by Tate Zwahlen
"Such an easy and quick setup! Brynn was extremely helpful. 10/10 recommend"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Brynn was helpful and that your setup was quick and easy. Your recommendation means a lot to us! - Paul Howell State Farm"
Profile photo of Porter Wright

Porter Wright

April 29, 2026

5  out of  5
rating by Porter Wright
"Their customer service is so great! Brynn has been exceptional - would highly recommend!"
We responded:
"Thank you so much for your kind words! We’re grateful for the opportunity to serve you, and we’re especially glad to hear Brynn made such a great impression. She truly cares about taking care of our customers. We appreciate your recommendation! - Paul Howell State Farm"