State Farm® Insurance Agent Paul Howell

"I’ve been with State Farm for a long time and I called to make a change, and Brynn helped me out and was she was super nice and helpful!"

"My family has been going to Paul Howell for over a decade. Whether we talk to Paul, True, or anyone else in his office, we always feel like they truly have our best interest at heart. Excellent service!"

"I have worked with Brynn Coleman in this State Farm office on several occasions and she works promptly and efficiently on getting me the coverage I need in record time and at rates that are better than I’ve found elsewhere. I trust them, and her, with all my insurance needs. Thanks, Brynn!"

"We really appreciate all the staff here, they have always been very helpful and courteous. Brynn took the time to answer all our questions today, and we are looking forward to our rebate check! Thank You Brynn and staff!"

"Karissa was super helpful and very knowledgeable. I was in an accident and she helped me navigate the whole process and answered every question I had. She was very friendly and took the time to listen to all of my questions. 5 plus stars!!!"

"Working with Brynn has been amazing! She’s very knowledgeable, responsive, positive and all around great vibes. Grateful for her help!"

"Its been a Great Experience, Better than All-state Im My Opinion. Brynn has always been Super Helpful in answering my Questions!
Very Easy to Call in office to make a Payment on any of your Active Policies"

"Tru has saved us so much money from previous insurance providers. We are so happy we switched over to State Farm. The customer service is top notch and the knowledge she possesses is invaluable. Highly recommend!"

"Karissa has been phenomenal. She took the time to truly listen to understand my needs rather than simply respond, and that made all the difference. She is a genuine problem solver and even helped save me $80 while making sure I still received great coverage across multiple items.

What stood out most was her ability to explain coverage options in a way that was specific, relevant, and tailored to my situation. Her professionalism, knowledge, and customer-first approach made the entire experience easy and stress-free.

Overall, Karissa’s actions reflect great credit upon the Centerville State Farm Agency, Utah, and the United States of America. Outstanding service and highly recommended. - Scead"

"We absolutely love Paul’s office. The girls in the office make it an absolute joy whenever I need to call in. Their customer service is always friendly, knowledgeable, and genuinely helpful.

I don’t even worry about shopping rates anymore because they’re consistently competitive. On the rare occasions when I’ve found a lower rate elsewhere, they’ve taken the time to explain exactly what the differences were and why the cost was slightly higher. Every time, that transparency has helped me understand the value I’m getting and reinforced why I continue to do business with them.

They’ve also always made sure I receive any discounts I qualify for without me ever having to ask. It’s refreshing to work with a team that is honest, proactive, and truly looks out for their clients.

I’m truly devastated to be moving and not being able to continue working with them. Finding a team that provides this level of service, care, and trust is incredibly rare, and they will be greatly missed.

I highly recommend them!"

"Paul Howell's agency is the best! They do all they can to give me high quality coverage and cut costs for me.
I went there one day to ask a question, and stayed 20 minutes, just talking,! They were so nice!! I think I've been with them for over 7 years."

"Good customer service."

"Brynn was just a dream to work with. At my advanced age it’s such a help to have someone I can depend upon to take over and eliminate one of my major frustrations. Can’t thank her enough."

"Brynn is awesome!!! Thank you for your help"

"I have been a loyal State Farm customer for more than 10 years and have maintained continuous vehicle insurance coverage during that time. Despite my long-standing membership and good customer history, my insurance premiums have continued to increase. When I contacted customer service to ask for an explanation, the representative informed me that she was unable to explain the reason for the increases and stated that her manager had not provided any additional information.
Because I have not received a clear explanation for these repeated rate increases, I am concerned about whether I am being treated fairly. I respectfully request a detailed explanation of the factors that have contributed to the changes in my insurance premiums and a review of my policy to ensure that I am not being subjected to unfair or discriminatory treatment.

Auto insurance Services
Response from the owner 49 minutes ago
Thank you for your feedback and for being a State Farm customer for more than 10 years. We sincerely appreciate the trust you have placed in us over the years.

We understand that premium increases can be frustrating, especially when you have maintained continuous coverage and a strong insurance history. While our agency does not determine insurance rates, we do our best to help customers understand the factors that can affect premiums and to review available discounts, coverage options, and policy changes that may help.

We take concerns about fairness and discrimination very seriously. Insurance rates are filed with and regulated by state insurance departments and are based on approved rating factors, not personal preferences or discriminatory practices.

We are sorry that your experience did not meet your expectations and regret that we were unable to find a solution that addressed your concerns. We wish you the very best moving forward."

"Isabel was friendly, helpful, and professional. Highly recommend working with her."

"Had such a wonderful experience With Tru at State Farm. I’ve never dealt with such an experienced caring employee. She really looks out for what’s best for you."

"Great experience with them! I highly recommend Stephanie Galica. She was very thorough and took the time to answer all my questions. Definitely recommend her!"

"This office is great to work with!! Brynn is the best and has helped us out so much!"

"Service was top notch, I was helped by an employee named Tru and she just made everything so simple, and was so very kind. 5 stars absolutely would recommend their service again!!"

"Stephanie is so professional friendly and knowledgeable! She made everything simple and I was finished in minutes!"

"We were paying such a high price for our insurance when Tru convicted me to give state farm a chance! The payment seamed unreal over 100 dollars less per car with better coverage!! A year later and it's even better now!! Thanks Tru and Paul for being there for us 👍"

"Brynn takes care of all my insurance needs and questions. She is a great customer representative. Thanks for making everything so easy to understand!🙂"

"This is hands down the best State Farm office I have ever worked with! The entire staff is professional, knowledgeable, friendly, and genuinely cares about their customers. Every time I call or stop by, they go above and beyond to answer my questions, explain my coverage, and make sure I have exactly what I need.

The team is always responsive, helpful, and willing to take the time to provide exceptional customer service. It’s rare to find an office that consistently makes you feel valued and appreciated, but this one does exactly that. I have complete confidence that I’m in good hands and would highly recommend them to anyone looking for outstanding insurance service.

Thank you to the entire team for always delivering a five-star experience!!"

"FANTASTIC experience! Karissa helped me through each step, saved me a bunch of money, and improved my coverage. Couldn't ask for more. HIGHLY recommend."