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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sammy Carr

February 16, 2023

5  out of  5 rating by Sammy Carr
"Karrisa was the nicest! She was very understanding! Super helpful and listened to my problems! Ive been on the phone with insurance companies all morning and she was the first person to have a solution to my problem! Im very grateful! She deserves a raise!"

Emily Miller

February 3, 2023

5  out of  5 rating by Emily Miller
"Paul and his team are the best. Paul leads by example and will give the shirt off his back for his customers. Joe and Karissa have been super helpful as well. They’re always quick to answer my questions and help resolve issues!"
Profile photo of Curtis H

Curtis H

January 23, 2023

5  out of  5 rating by Curtis H
"I love Paul and his team! They take such good care of me and my family anytime we need any help on our car or home insurance. They are the best!"

Corinne Dougherty

January 11, 2023

5  out of  5 rating by Corinne Dougherty
"I had lots of questions tied to three policies. Ethan answered them all (patiently!) and also provided recommendations to improve my coverage. Highly appreciated!"

Jason Crow

December 14, 2022

5  out of  5 rating by Jason Crow
"Great customer service and great rates! Ethan was awesome!"

Connie Landry

December 8, 2022

5  out of  5 rating by Connie Landry
"Very friendly service."

Justin Nichols

December 1, 2022

5  out of  5 rating by Justin Nichols
"I've been with Paul Howell for a long time. He is attentive to my questions and has been easy to deal with. I feel like he and his team actively try to save his clients money. I would recommend him."

kim ison

November 16, 2022

5  out of  5 rating by kim ison
"Ethan was very helpful and save me lots of money. Highly recommend. Thanks state farm and Thank you Ethan!!"

Freyja V

November 16, 2022

5  out of  5 rating by Freyja V
"Highly recommend this place! From the first 10 seconds of my phone call, I had a wonderful feeling about them. I spoke with Stephanie and she was very warm, pleasant, kind, and super informative! She really went above and beyond, to ensure that my questions were answered and understood, and to get me the help that I needed. She was very caring and patient, and I appreciate her help so so much!! After going over all of the details with her, she helped me switch to State Farm and I was able to not only save $ on my monthly costs, but ALSO got way BETTER coverage! I am so glad she took the time to go over everything with me, and I am confident I am getting a MUCH better deal with this company. Thank you!!! :)"

Travis Irish

October 16, 2022

5  out of  5 rating by Travis Irish
"Great people. Humble. Competent. Never miss."

Isaiah M.

October 15, 2022

5  out of  5 rating by Isaiah M.
"My wife and I needed an auto policy when we switched vehicles. We were a time sensitive transition, but since we personally knew Paul and some of his associates at his office, we knew that we would be in great hands. They were able to get us a great rate, and their honesty and gratitude make them a joy to work with! We would recommend Paul’s office to anyone looking for an insurance policy! Thank you!"

Codi McKinley

September 30, 2022

5  out of  5 rating by Codi McKinley
"Great service! Quick responses to questions, concerns or interest in adding services. My mom even switched from Farmers to State Farm due to lower rates, thanks to Paul Howell's office."

Seth Porter

September 27, 2022

5  out of  5 rating by Seth Porter
"I have worked with Paul and his team for years. They will work hard for you and make sure you get every discount you deserve. He’s also very involved in the community! I trust Paul and his team."

Riley Midgley

August 22, 2022

5  out of  5 rating by Riley Midgley
"Stephanie offered me a free quote after I got popcorn from them at the movie theatres. My wife and I are still under 25 so we didn't expect to get much of a deal when we got the quote. Stephanie helped us double our auto coverage and increase our renter's coverage from what we had at USAA and are now saving $55 a MONTH! She was super professional and patient with explaining to me all the different coverage options and allowing me time to discuss with my wife what best suits our needs. I could not recommend her enough!"

skyler swallow

August 10, 2022

5  out of  5 rating by skyler swallow
"Paul and his group are wonderful to work with. I highly recommend them for all your insurance needs. And ask for Stephanie she has been absolutely fantastic getting all my needs met and an even better attitude while doing so. Thanks for always being there when we need you Paul and Stephanie!!!"

Jenney “BabyGirl” Feliciano

August 5, 2022

1  out of  5 rating by Jenney “BabyGirl” Feliciano
"This agent first, put the insurance in me and my husband’s name when it was just supposed to me mine. I’m the one paying, I’m the one the cars names are in…But no. So every time I need to cash a check, I have to have him present because this agency got it wrong! When you’re going through a divorce, this can be VERY DIFFICULT! 😡"

monica nolte

June 20, 2022

5  out of  5 rating by monica nolte
"Love these guys!!!!"

Dustan Williams

June 17, 2022

5  out of  5 rating by Dustan Williams
"I didn’t feel pressured into anything extra. I was helped to save money. So very kind."

Elena Sanchez

June 13, 2022

5  out of  5 rating by Elena Sanchez
"Paul Howell has been my agent for many years now Him and his team are amazing I am sticking with them for life !!"

Brian Twitchell

June 3, 2022

5  out of  5 rating by Brian Twitchell
"Outstanding customer service! Professional and personable clients that understand and want the best for you and your situation. Highly recommend State Farm."

Brian Spencer

May 17, 2022

5  out of  5 rating by Brian Spencer
"When it came time to look for a new insurance company, we called Paul Howell’s office in Centerville because it’s close to where we live. I ended up working with Stephanie Galica and she was awesome. I asked a lot of questions and and she ran a number of different scenarios to help me find the best fit for my needs. She was always very patient in answering my questions and found the answers if she didn’t immediately know. She’s been great to work with."

cesar lopez

May 13, 2022

5  out of  5 rating by cesar lopez
"Ethan was so helpful answering all my questions about my insurance coverages and really taking the time to explain all the questions I was asking him"

David Tsytsyn

May 5, 2022

5  out of  5 rating by David Tsytsyn
"Ethan is a great resource for your team! Thanks for the excellent service and great rates!"

wayne young

April 28, 2022

5  out of  5 rating by wayne young
"Paul was more then helpful with my car insurance situation. He found a way to cut my cost in half and I was even able to add my second car. He has done a fantastic job at accommodating me in my situation and I highly recommend this agency for your car insurance!"

Brian Bowman

April 19, 2022

5  out of  5 rating by Brian Bowman
"Paul has been the best insurance agent i have ever had the pleasure of working with. He truly cares about his clients and it really shows. He has taken care of my family and i so well that we feel like family. He goes way above and beyond to ensure you are not only taken care if but fully satisfied.i recommend Paul to any and everyone. Please take my word and give him a shot. You will not be disappointed and im sure you will be referring everyone you know and care about his way. To me he is not only my agent, because of the way he treats me, he is my friend. Thank you Paul!!"