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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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KE XU

June 25, 2025

5  out of  5
rating by KE XU
"Karissa is very professional and patient. She responds to my questions quickly and thoroughly, and I really appreciate her help. It’s been a great experience working with her!"
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Kambree Nelson

June 25, 2025

5  out of  5
rating by Kambree Nelson
"Paul Howell is awesome! Everyone I have talked to has always been so helpful! Wouldn't have changed insurance if I didn't have too! Moving to Missouri but will always recommend Paul Howell to any family or friends in Utah! Thank you for 10 years of service!"
We responded:
"So kind of you, Kambree. I really appreciate you trusting me and my team for your insurance needs over the past 10 years. You are a delight to work with, and we will miss you. Best wishes in Missouri!! Paul Howell State Farm"
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Kristen Brown

June 20, 2025

5  out of  5
rating by Kristen Brown
"Brynn is amazing! She helped me find the perfect policy for me and is such a joy to talk to. Makes getting insurance easy, some people find those conversations stressful but just talk to Brynn and all those worries go away! Cannot recommend her enough!"
We responded:
"We are so glad you have a wonderful experience getting things switched over with Stephanie. We try to make the change easy! Paul Howell State Farm"
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Sarah

June 19, 2025

5  out of  5
rating by Sarah
"We have had nothing but positive experiences with this company. I would highly recommend them! They respond quickly to all questions and any changes needed on policies. I don’t think I’ve ever been this impressed with an insurance company! Fantastic!"
We responded:
"Thank you for your glowing review! We pride ourselves on providing exceptional customer service and quick responses to all inquiries, ensuring a fantastic experience for our clients at Paul Howell State Farm!"
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Savannah Rilling

June 18, 2025

5  out of  5
rating by Savannah Rilling
"Most informative insurance company! Always answering questions I didn't even know I had. Love working with them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Paul Howell State Farm"
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Colin Covel

June 10, 2025

5  out of  5
rating by Colin Covel
"Ashton did a great job providing me the coverage that I needed at a low cost. He also provided me with extra benefits that I didn’t know about with discounts all added on my coverage."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Paul Howell State Farm"
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ericah lage

June 6, 2025

5  out of  5
rating by ericah lage
"Just paid my bill and had a lovely conversation with Karrisa. She was so helpful and fun to talk to. I always love calling in to speak with A live person. The staff here always care and are very helpful! Thank you Karrisa for all your help and for making my day!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Paul Howell State Farm"
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David Porter

June 5, 2025

5  out of  5
rating by David Porter
"Paul’s group has been great to work with. We have multiple homes, cars and often complex needs. It goes smoothly and seamlessly with this office. The entire support crew are wonderful with Karissa Gonino leading the charge for our most recent needs. She is on top of it all, and we are appreciative."
We responded:
"Thanks so much for the feedback, David! I know Karissa really enjoys helping with your insurance needs! Paul Howell State Farm"
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Chris Dobson

June 4, 2025

5  out of  5
rating by Chris Dobson
"I have been with Paul Howell for many years. I was with another State Farm agent for over 10 years and when he retired that agent referred my business to another State Farm agent. That agent was lazy, his office didn’t communicate well. Any time O called with a question, new car or coverage needs, it was a lot of effort on my part to get what I needed. I left that agent and found Paul. Paul and his office have been amazing for the past 8 years or so that I have been with them. The office is amazing and responsive with anything I need. I am so happy to have another top quality agent again. You never realize how much you need them until you get a bad one."
We responded:
"Thank you so much for the kind words, Chris! We know you have a lot of choices for your insurance and appreciate your business! Paul Howell State Farm"
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Alex Wood

May 30, 2025

5  out of  5
rating by Alex Wood
"I went through a car wreck in late March, and the insurance company I worked with for that claim was rather lazy and not very thorough or personable. I am now setting up my own policy, and Tru has made it a breeze and has treated me like a person, and also a priority !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Paul Howell State Farm"
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Caleb Birth

May 27, 2025

5  out of  5
rating by Caleb Birth
"Brynn was super helpful and patient"
We responded:
"Thanks for the feedback! Brynn sure does love taking care of our clients! We appreciate you Caleb! Paul Howell State Farm"
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Andre Brown

May 22, 2025

5  out of  5
rating by Andre Brown
"We went through a hail storm with a rental car. The car sustained major damages from the storm. Paul (State Farm) was able to pay our claim with zero stress on my behalf."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Paul Howell State Farm"
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Katy Payne

May 22, 2025

5  out of  5
rating by Katy Payne
"I found Paul about 10 years ago when I got my first car and got my parents onboard so we could all save a good chunk of money, and they’ve been with him ever since. I’ve had a spotty vehicle past, but coming back to my OG agent was the best move I could have made. Any time I need ANYTHING, I call and get a rapid response, and my rates are always affordable. Now I’ve even gotten my in-laws onboard! Highly recommend this office in particular."
We responded:
"Katy, your review gave me a big smile. Thanks! We appreciate working with you again! Paul Howell State Farm"
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Roxie M

May 22, 2025

5  out of  5
rating by Roxie M
"I’ve been with them for years and I appreciate how promptly they also respond and handle and issues or questions I have. I bought a motorcycle on Saturday sent a text and first thing Monday morning I had a quote and details from Karissa at a reasonable price. She even helped me adjust another coverage that I had that I just asked a question about for liability insurance. Thank you for making insurance painless!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Paul Howell State Farm"
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David Steed

May 20, 2025

5  out of  5
rating by David Steed
"Ashton is the man, he helped me switch over to State Farm with no problems at all and took the time to listen and provide lots of good insights. Really great to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Paul Howell State Farm"
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Russell Sullivan

May 14, 2025

5  out of  5
rating by Russell Sullivan
"Paul’s office is great. The team is always prompt and friendly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Paul Howell State Farm"
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Hope Bruggink

May 11, 2025

5  out of  5
rating by Hope Bruggink
"Great service!! Questions and concerns are taken care of quickly. Friendly staff!"
We responded:
"Thank you Hope! We have enjoyed helping you with your home insurance and car insurance over the years! Paul Howell State Farm"
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OFFENSIVE JAY

May 9, 2025

5  out of  5
rating by OFFENSIVE JAY
"Brynn does amazing work, fast, easy, simple and proficient. doing wizards work truly 👍🏾"
We responded:
"Thanks! We agree, Brynn certainly does use her wizard skills well in caring for our client's insurance needs! Paul Howell State Farm"
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Scott Cornelius

May 6, 2025

5  out of  5
rating by Scott Cornelius
"I recently had to add to my insurance policy. Karissa made what I thought would be a difficult process simple and easy. She was friendly throughout the conversation. Great experience."
We responded:
"We really appreciate your business, Scott. It has been a pleasure working with you. Glad we were able to get you a better value on your car and home insurance! Paul Howell State Farm"
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Owen Sprau

May 6, 2025

5  out of  5
rating by Owen Sprau
"Easy transition from my previous State Farm office in Pa. Paul and his team have been super helpful and are always quick to respond to my questions. Brynn was especially helpful ensuring my white water raft which was not at easy as anticipated!"
We responded:
"Thank you so much for letting us help you transition your policies to our office, Owen. We certainly appreciate the kind feedback! Paul Howell State Farm"
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Noell Herrera

May 5, 2025

5  out of  5
rating by Noell Herrera
"Paul and his office staff are amazing! They are very helpful and proactive. I’m very grateful for their service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Paul Howell State Farm"
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Neal Cassidy

May 1, 2025

5  out of  5
rating by Neal Cassidy
"We had a State Farm agent for 30 years, always getting what we believed was good service. But our agent retired and our policies were transferred to Paul Howell’s group. And THAT’S when we learned that customer service and support doesn’t have to be just good; it can be exceptional! We’ve worked with customer service agent Karissa Gonino over the last 3 days and she has been stellar. Karissa is informative, insightful, knowledgeable, and generous with her time. If there are questions that require investigation, she promises to do so, finds the answers quickly, and replies promptly. We are very happy to have the Paul Howell State Farm agency—particularly Karissa—taking care of us and our insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Paul Howell State Farm"
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Jeff Libby

May 1, 2025

5  out of  5
rating by Jeff Libby
"Brynn has been amazing to work with as I change from an insurance company I have been with for 30 years. She made the process simple not mention the cost savings. I’m grateful that she asked if she could quote my needs. Thank you Brynn."
We responded:
"Thank you Jeff! We know that changing companies can be intimidating, especially when you have been with a company a long time. So thankful that Brynn was able to not only find you savings but help make the change smooth and easy! Paul Howell State Farm"
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Momo Khan

May 1, 2025

5  out of  5
rating by Momo Khan
"After moving from New York to Utah, I reached out to Stephanie from State Farm to get insurance about two years ago. Working with Stephanie and Paul has truly been a blessing. They are genuinely wonderful people who always go out of their way to ensure I have the coverage I need. I feel supported knowing they’re willing to answer all my questions with patience and understanding. That’s why I continue to choose State Farm for my insurance needs."
We responded:
"Thank you so much for your kind review. It truly is our pleasure to help you with your insurance needs. We always enjoy hearing from you! Paul Howell State Farm"
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Cole Richardson

May 1, 2025

5  out of  5
rating by Cole Richardson
"I have really enjoyed working with Paul and his team over the years. They are very easy to work with and make updating my policy’s a breeze!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Paul Howell State Farm"