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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Bringhurst

July 25, 2024

5  out of  5 rating by Paul Bringhurst
"I needed to change my insurance to save money on my car and home. Ethan worked out an insurance plan that did both, and I was happy to even get higher coverage on my home for a more affordable policy. I think going with Ethan, and Paul under State Farm insurance is a good move!"
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Emilee Ferrin

July 22, 2024

5  out of  5 rating by Emilee Ferrin
"We have been with Paul Howell for over 10 years, and recently switched to help out a friend. Needless to say, the switching experience was a nightmare. After only a month of dealing with the headache of switching, we decided to come back to Paul Howell where we know we are very well taken care of! Karissa, thank you for getting everything figured out for us. We are so happy to be back!!!"
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McKenna Hill

July 22, 2024

5  out of  5 rating by McKenna Hill
"Ethan Skinner made the process of switching my auto insurance so easy. He proactively reached out to me after I filled out an online quote, and after a 30min phone call got me switched over. He was able to get me better coverage at a lower premium!"
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Joshua Day

July 22, 2024

5  out of  5 rating by Joshua Day
"Always helpful and extremely quick with responses. They made sure we had the best deal with teenage drivers. Thanks for being great!"
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Teresa Munden

July 22, 2024

5  out of  5 rating by Teresa Munden
"State Farm -Karissa provided EXCELLENT SERVICES and answered questions"
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Hayli Benson

July 18, 2024

5  out of  5 rating by Hayli Benson
"My husband and I really appreciate the agents at State Farm. Everyone of them were professional and very helpful. Stephanie was especially patient with all my questions, and time we took to switch to State Farm. We never felt pressured or intimidated by her through the whole process. Stephanie explain the insurance lingo, terms, and discounts better so we could make an informed decision about our insurance. I felt confident that anytime during our discussions, my husband and I could state that we were going a different direction and Stephanie would kindly remind us of the savings we could save with them but not bully or pressure us to stay. Overall I felt in control of the whole experience we had working with Stephanie at State Farm. They were able to help us save and get us better rates and coverage on our home and auto insurance. Great experience working with State farm."
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Pablo Bermudez

July 17, 2024

5  out of  5 rating by Pablo Bermudez
"Paul Howell is a great person. I bean insured all my cars and home. He take the time to explain step by step. He is great person an agent."
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Sandy H

July 12, 2024

5  out of  5 rating by Sandy H
"Karissa was very professional and was able to answer all me questions"
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Lisa Yery

July 3, 2024

5  out of  5 rating by Lisa Yery
"I have dealt with Ethan and Paul. Both have been quick to respond to questions and changes in my policies. I have not filed any claims but believe they would take good care of me if I did. I like the ease of getting online and seeing my policies and being able to initiate changes, if need be."
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Heather Steele

July 3, 2024

5  out of  5 rating by Heather Steele
"Paul Howell has truly been amazing as an agent for my home and auto insurance coverage. He takes the time to explain every detail of my coverage and is always helping me get the best rates. I appreciate how knowledgeable and caring he is. I highly recommend State Farm and Paul Howell!!"
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Gavin Sundahl

July 2, 2024

5  out of  5 rating by Gavin Sundahl
"Paul Howell is hands down the best insurance agent in the entire Salt Lake Valley. Of course their customer service is exceptional, but what makes them such a great team is the way they communicate. I shopped them around pretty hard years ago and no matter where I looked, they had the best rates. More importantly, the way he communicated through it all was astounding. “Cheaper” doesn’t always mean better but in THIS case, it DOES! He’s very involved in the business and really cares about the people. He always remembers who I am. He’s won my business for life. Thanks Paul!"
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Nicholas Zupan

July 2, 2024

5  out of  5 rating by Nicholas Zupan
"Tru has been great to work with! It's like I've got a friend in the business I can bug whenever I have insurance questions. Every time I need to make an update (which has been frequent lately) she gets right on it. Communication is great, I can text my questions and get answers within minutes (from an actual person, imagine that)"
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Nathan Vaughn

June 25, 2024

5  out of  5 rating by Nathan Vaughn
"It's been nice to work with Paul Howell's Team for the last 6 years. We met Paul personally at a random Kiosk at a movie theater and immediately felt different. We haven't gone back and every time I've called in or had questions, they know my name and have the answers ready. We've had no problem shifting things around as we've moved homes & also increased in family size. Definitely someone who cares!"
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Lila Bower

June 20, 2024

5  out of  5 rating by Lila Bower
"I was helped by Stephanie getting information for an auto policy. She was awesome, very knowledgeable, and a wonderful person to work with. I am so happy to have the peace of mind of knowing exactly everything in my new policy. Could not have asked for better people to work with. Thank you so very much!!!"
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Joel Robison

June 19, 2024

5  out of  5 rating by Joel Robison
"Karissa and Stephanie were great. Took the time to help! Very patient and passionate about their work. I highly recommend them."
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Brent Rogers

June 13, 2024

5  out of  5 rating by Brent Rogers
"Everyone at the Howell agency was courteous and helpful. I've had great experiences with this team and highly recommend!"
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SomeDieselDude

June 11, 2024

5  out of  5 rating by SomeDieselDude
"Had a friend recommend these guys at state farm and I was helped by Stephanie and she was able to get me a lower rate during a time I was getting quoted higher rates by other agencies, I greatly appreciate what she did for me and she made sure I was informed on everything that could help my rate get even lower!👍"
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hai clvn

June 5, 2024

5  out of  5 rating by hai clvn
"I recently worked with Ethan from State Farm & was very pleased with the experience. From start to finish, he was professional and attentive. He took the time to explain my options, ensuring I understood everything, helped me find the best coverage for my needs, and I felt confident in his advice. I appreciated that he was easy to reach, easy to talk to & it made the whole process smooth and stress-free. I highly recommend State Farm for anyone looking for good insurance coverage. They truly care about their clients"
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Megan Maybee

May 23, 2024

5  out of  5 rating by Megan Maybee
"Ethan has been so wonderful to work with. He was very thorough when answering my questions and made the transition process to State Farm super easy. I highly recommend working with Ethan and team!"
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Mickenzey Robinson

May 22, 2024

5  out of  5 rating by Mickenzey Robinson
"If you need a great insurance agent look no further. Unfortunately the past couple years we have had a few claims. If you have dealt with insurance after a car accident you know how difficult they can be. I have called Paul on numerous occasions if I haven’t heard back from an adjuster, auto body shop or had questions about what was going on ect. He always is more than helpful and goes above and beyond to make sure everything gets taken care of and figured out. If your ever insurance shopping Paul with State Farm is hands down your guy."
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Bill Fisher

May 20, 2024

5  out of  5 rating by Bill Fisher
"Stephanie provided great service and was quick to respond on all inquiries. I received quotes quickly and enacting the policies was a smooth process!"
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Chelsea Hagman

May 16, 2024

5  out of  5 rating by Chelsea Hagman
"Update- my husband got in an accident and the car was totaled. Paul and his team were so helpful with all the claim status info and helped us get car seat reimbursement and a rental car. Karissa made the process of adding our new car so easy and quick! And we’re even saving money. We love this team! State Farm has been amazing! We’ve been with them a year and they had the lowest monthly amount while maintaining high coverage. They are so easy to text or call to get answers and they check in to make sure you have the best plan in place as well as the Drive and Save discount. Stephanie is so personable to work with and we are grateful to have a reliable insurance with the small town business feel. Highly recommend them for your insurance needs!"
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Laura B

May 6, 2024

5  out of  5 rating by Laura B
"Working with Stephanie at Paul Howell Ins., was amazing. I liked that she contacted me with a light touch when we first moved and sort of kept in touch until our move anxiety had settled and we were ready to reach out and discuss changes we wanted to make in our insurance needs. We had been with a large, popular insurance group (military) for nearly 20 years and had been disappointed to see the rates go up and up and up on all of our insurance policies while we made few claims but just accepted that that was the way the insurance world was working - unexplained rate hikes. Now we know that we should shop around. Insurance companies want customers like us and they need to do more to incentivize us to sign on with them. I'm glad we asked for a comparison quote and Stephanie was quick to provide all of the details we needed to make the switch. We're saving hundreds of $$ every year. We should have made the switch sooner."
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Dan Zupan

April 29, 2024

5  out of  5 rating by Dan Zupan
"Every time I call the staff is accommodating. They handle my issue with speed and alacrity. I give this outfit my highest recommendation."
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Kathy Hinckley

April 23, 2024

5  out of  5 rating by Kathy Hinckley
"Ethan has been so great to work with. He’s maintained contact with me as I’ve maneuvered which insurance to go through for both home and car insurance. He was thorough with answering all of my questions and was great at sending me reminders for what was needed on my end. Highly recommend!!"